FAQs

YOU HAVE QUESTIONS, WE HAVE ANSWERS.

 

Our Customer Care team is quick to respond (it's like all they do), so contact us at shop@86ixStyleBlog.com with any questions or comments!

 

DO YOU OFFER RETURNS AND EXCHANGES?

 

Unfortunately we do not offer refunds at this moment. All sales are final.

 

WHAT ABOUT DAMAGED, DEFECTIVE, OR WRONG ITEM(S)?

 

We know mistakes can happen so we apologize if you’ve received a defective product. This includes a hole in the product, a misprint, or wrong item(s) being shipped. Within 10 days of receiving your order, contact us and we’ll work with you to provide a replacement.

 

WHAT PAYMENTS ARE ACCEPTED?

 

All major credit cards (Visa, Mastercard, American Express, Discover) via. PayPal. If you're unable to pay with these options, we also accept e-mail money transfer. Contact us and we’ll work with you to process the order.

 

SHIPPING COSTS?

 

Shipping is usually expensive, but we’ve made it simple and affordable. These will be added to your subtotal at checkout:

 

  • US/CANADA: $6.95 CAD shipping flat rate unless there is a promotion (free shipping on any order subtotal $100 or more)
  • INTERNATIONAL: $19.95 CAD shipping flat rate

 

It is your responsibility to provide the correct mailing address within 24 hours of an order. You will be responsible for paying shipping costs ($6.95 for N.A. orders, $19.95 for International) for any orders that need to be re-shipped due to an incorrect mailing address.

 

WHEN WILL I RECEIVE MY ORDER?

 

All orders are shipped via USPS or Canada Post and USPS orders will include a tracking number. Processing orders typically require 5-6 business days. After which, below are approximate shipping times based on location (expect a few extra days during holiday season): 

 

  • US: 5-7 days
  • CANADA: 5-9 days
  • INTERNATIONAL: 8-15 days. Sometimes it can take a week or two longer depending on the country.

 

HOW DO I TRACKING MY ORDER?

 

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.

 

WHAT CURRENCY AM I BILLED IN?

 

Note the final amount will be billed in CAD. The displayed prices in other currencies are an approximate of the final billed amount using today's rate from xe.com


IS YOUR SITE SECURE?

 

Like you won't believe! We are certified Level 1 PCI DSS compliant, in other words, REALLY safe. All credit card information is transmitted over a secure connection. For more information, visit PCIcomplianceguide.org.